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WARRANTY

WARRANTY

Austin Brothers Fence Company is proud of the reputation we've built as fence professionals who take our work seriously and honor our commitments to quality and service, especially after our customers have paid us.  If you hired us to install your fence and something isn't looking or working right, we're here and ready to help just like we were when you first contacted us.  Whether you're covered by our warranty (below) or not, fill out the form at the bottom of this page and we'll do everything we can to help quickly and without any hassle to you!

OUR WARRANTY

Austin Brothers Fence Co, LLC hereby guarantees the workmanship and material for the contracted job, per the original contract as follows:

 

  • All Material is guaranteed to be as specified in original contract. Austin Brothers Fence warranties that all work will be free of workmanship defects for one year from the date of installation and all defects occurring within that period shall be replaced at no cost to the owner. Any exceptions to this must be specified in original purchase contract.

  • Wood products provided will be consistent with our grading standard.  Defective material is defined as material that does not meet the grading standards or is structurally compromised if applicable. Wood is a natural product, in which cracks, wane or checking may appear over time.  

  • Pre-manufactured ornamental iron products are supplied with original manufacturer’s warranties (ranging in term from 5 to 20 years, based on product).

  • Abuse or neglect of installed materials shall void this warranty.

  • All implied warranties, including merchantability, are limited to one year.

  • Austin Brothers Fence does not warranty any wood fence material against warping, waning, cracking, or termite infestation. 

  • Austin Brothers Fence is not responsible for damage caused by shifting soil/terrain or acts of nature.

  • Non-payment, in part or in whole, by the customer for services rendered or materials provided, per the original contract or invoice, shall void this warranty.

 

The warranties given above shall be the exclusive remedy for any breach by Austin Brothers Fence, and all liability for consequential, special or incidental damages is disclaimed.

SERVICE REQUEST FORM

OUT OF WARRANTY REPAIR PRICING

TOTAL CHARGE = TRIP FEE ($150) + ALL INCLUDED REPAIR OPTIONS

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  • POST REPLACEMENT.  Includes removal & disposal of old post, installation of new post, and reconnection of fence sections.

    • 4x4 Treated Pine Post:  $174.24 each

    • 2 3/8" Galvanized Steel Post:  $199.12 each

    • 2" Square Galvanized Steel Post:  $215.85 each

    • 3" Square Galvanized Steel Post  $253.18 each

  • RAIL ADDITION.  Rotting rails will be left in place with a new rail added above or below.

    • 2x4 Treated Pine:  $27.52 each

    • 2x4 Cedar:  $35.80 each

  • PICKET REPLACEMENT/ADDITION.  Includes removal & disposal of old picket and attachment of new picket.​

    • 1x4x6 Cedar:  $10.73 each

    • 1x4x8 Cedar:  $14.27 each

    • 1x6x6 Cedar:  $14.18 each

    • 1x6x8 Cedar:  $17.26 each

  • SECTION REATTACHMENT.  Includes re-installation of fallen/removed section of fence.  Does NOT include any post work.

    • Intact Section:  $45.00 each 

  • GATE REPAIR

    • Hardware Adjustment:  $45.00 each (assumes no new hardware needed)

    • Standard Hinge/Latch Replacement (Black Coated Hardware):  $78.67 each

    • Anti-Sag Cable Kit Installation:  $85.15 each

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CUSTOM REPAIRS = TRIP FEE ($150) + MATERIALS + $125/HR LABOR

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